These Terms & Conditions ("Terms") govern your use of the website and services of Xebra Holdings LLC ("Xebra," "we," "us," or "our"), a Michigan limited liability company. By using our website, contacting us, or receiving communications through our services, you agree to these Terms. If you do not agree, please do not use our services.
Xebra provides SMS-based automation services to home service businesses, including missed-call-to-text responses, appointment booking and reminders, lead follow-up messaging, and review requests. Messages sent through our systems are transactional in nature — they relate to calls you placed, inquiries you made, or services you requested.
Program description: When you call or text a business using our services, or otherwise provide your phone number and consent, you may receive transactional text messages including missed-call follow-ups, appointment confirmations and reminders, responses to service inquiries, and review requests.
Message frequency: Message frequency varies depending on your interactions with us.
Fees: Message and data rates may apply. Charges are billed by your mobile carrier according to your mobile plan.
Opt out: You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a final message confirming you have been unsubscribed, and you will receive no further messages. To rejoin, contact us or initiate contact again and provide consent.
Help: Reply HELP to any message for assistance, or contact us directly at isaac@xebraholdings.com.
Consent: Consent to receive text messages is not a condition of purchasing any goods or services.
Carrier liability: Carriers are not liable for delayed or undelivered messages.
For details on how we handle your information, including mobile opt-in data, see our Privacy Policy.
You agree not to misuse our website or services, including by:
All content on this website — including text, graphics, logos, and design elements — is the property of Xebra Holdings LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.
Our website and services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, timely, or error-free.
To the fullest extent permitted by law, Xebra Holdings LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of our website or services. Our total liability for any claim arising out of these Terms or our services shall not exceed the amount you paid us, if any, in the twelve months preceding the claim.
You agree to indemnify and hold harmless Xebra Holdings LLC and its members, officers, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of our website or services or your violation of these Terms.
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Michigan.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be directed to:
Xebra Holdings LLC
Kalamazoo / Battle Creek, Michigan
Email: isaac@xebraholdings.com